Privacy Policy

Last Updated: 10/21/23

1. Introduction

Element Forex (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, visit our website, or interact with us. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: We collect personal information you provide to us, such as your name, email address, phone number, and other contact information when you register, contact us, or use our services.

  • Financial Information: When you engage in financial transactions on our platform, we may collect payment information, such as credit card details, which is processed securely through third-party payment processors. We do not store this information on our servers.

  • Log Data: We automatically collect information about your interactions with our website and services, including your IP address, browser type, pages visited, and the date and time of access.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Providing, maintaining, and improving our services.
  • Communicating with you, responding to your inquiries, and providing customer support.
  • Processing payments and transactions.
  • Sending you updates, newsletters, and promotional materials.

4. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in providing and maintaining our services. These service providers are contractually obligated to protect your information.

  • Legal Compliance: We may disclose your information in response to legal requests or when required by applicable laws, regulations, or government authorities.

5. Data Security

We employ reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information.
  • Opt-Out: You can opt out of receiving promotional emails and marketing communications.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices. We will post the updated policy with the “Last Updated” date on this page. Your continued use of our services after any changes indicate your acceptance of the updated policy.

8. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at support@elementforex.com.