Refund Policy

Element Forex 7-Day Refund Policy

At Element Forex, your satisfaction is our top priority. We are dedicated to providing you with the best trading systems available. However, we understand that unique circumstances may arise, and we want to ensure your shopping experience is as smooth as possible. Please take a moment to familiarize yourself with our refund policy to know your rights and options when it comes to requesting a refund.

Refund Eligibility

Under our refund policy, you are eligible to request a refund in the following scenarios:

  • Technical Issues: If you encounter technical issues that prevent you from using our trading systems as intended, you have the right to request a refund within 7 days of your purchase.

  • Duplicate Purchases: In the event of accidental duplicate purchases of the same trading system, please notify us within 7 days of your purchase, and you will be eligible for a refund.

Non-Refundable Scenarios

We want to be transparent about situations in which refunds will not be granted. Please understand that refunds will not be provided for the following reasons:

  • Changed Mind: If you’ve changed your mind, decided you don’t need the product, or it’s not suitable for your trading strategy, we cannot process a refund. We encourage you to carefully read the product descriptions and assess their suitability before making a purchase.

Unique Circumstances

While our refund policy is clear, we recognize that unique circumstances can occur. If you believe you have a compelling reason for a refund that falls outside the above criteria, please contact our support team. We will carefully assess your case and determine the appropriate course of action. Our intention is not to retain your money if you did not receive the value you expected.

Digital Product Refund Policy

Element Forex maintains a strict refund policy due to the nature of digital products and the increasing occurrence of fraudulent serial refunding. We appreciate your understanding in this regard.

Before making a purchase, we kindly ask that you review this refund policy carefully. It is your responsibility as a customer to ensure that a product aligns with your requirements before proceeding with the purchase. Your satisfaction is important to us, and we are here to assist you with any concerns or issues.

For refund requests or any other inquiries, please contact our support team at support@elementforex.com. We are committed to providing the best support and service possible.

Thank you for choosing Element Forex for your trading system needs.

Last updated: 10/21/23